Bringing Rochester Institute of Technology vast on-campus resources online is an incredible challenge. To create a cohesive and easy to use virtual campus, we put users' needs at the core of the experience.
The virtual campus brought a wealth of rich content to online students. Viewable by categories, students can find research documents, video sessions, image galleries, and more.
We designed a system for students to connect with peers from every corner of the world. In addition, real-time count of visitors' region helped bring context and transparency.
To engage and encourage students to participate in discussing their experiences, we designed forums that allowed for rich discussions that are helpful for the whole student community.
One of the biggest challenges for online learners is getting real-time help. A dedicated concierge system was designed to remedy the problem and provide users with an engaging help system.